Synology warranty support. However you can do a CSI. Contact Synology Technical Support for further assistance. This article will show you how to make a warranty claim for your device. Register for Extended Warranty Plus to extend your product's warranty for an additional 2 years. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. Product Inquiries. Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need. synology. Sep 11, 2023 · In the event of device malfunction, you can use the Synology product warranty service for replacement. Contact Support. Extend the standard 3-year hardware warranty of your DS1821+ with 2 more years of Synology-certified support and premium services that help you recover faster in the event of disaster. Please select Synology memory modules for optimum compatibility and reliability. Synology will not provide technical support in the following situations: Issues caused by using third-party RAM, or using drives or PCIe cards not included in the Product Compatibility List . To use this service and file a support ticket, go to Support Center > Contact Extra protection with Extended Warranty Plus. . Extended Warranty Plus must be purchased within 90 days of the device purchase date, or if none is available, 180 days of the device manufacturing date. g. Services include: Synology will not provide technical support in the following situations: Issues caused by using third-party RAM, or using drives or PCIe cards not included in the Product Compatibility List . Learn more Sep 11, 2023 · In the event of device malfunction, you can use the Synology product warranty service for replacement. The RS3621RPxs is backed by a 5-year limited warranty that includes technical support and hardware replacement services to maximize your return on investment. Partners. I hope it helps. All the space you'll ever need. Know more about Synology Replacement Service (SRS) and how it benefits your Synology products. :D If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. ติดต่อ Synology PSIRT. You need to make a Synology account, register your device, and then create a support ticket. Phone. Synology Support Center is the knowledgeable resource that will support your Synology Unified Controller issues for the length of the product warranty. Extend the standard 3-year hardware warranty of your DS1621+ with 2 more years of Synology-certified support and premium services that help you recover faster in the event of disaster. Get more from your warranty plan. The table below provides you an overview of the current support status of all our products and accessories, including DSM support status, technical support status and warranty. Ask questions via LiveChat and get help from our technical support engineers. The starting date of Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. Please confirm that your product is purchased from a local distributor or agent authorized by Synology and that the product is still within its warranty period. Oct 8, 2015 · there is not a way to check the warranty. Synology Product Support Status | Synology Inc. Talk to Synology expert over the phone to resolve your technical issues. Receive expedited and even advanced replacement services on your product during your Extended Warranty Plus coverage. At Synology, we are committed to product innovation and quality. Requesting Service support from the Service desk is a quick, easy and convenient. Learn more Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. Go to the Support page and click Create Support Ticket > Create SRS Ticket. Just check the logs of the Synology NAS. Where can I purchase the Extended Warranty? Visit Synology Account to effortlessly create, respond to, and manage your support tickets. In the event of device malfunction, you can use the Synology product warranty service for replacement. LiveChat. Synology may refuse to provide any warranty services, including but not limited to product repair, technical support, and product replacement as described in Section 3. Review the Synology Replacement Service Terms and Conditions and agree to the Terms and Conditions. Frequently asked questions about Extended Warranty - Synology Knowledge Center Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. A Synology Account is required for the purchase. That varies from 2 years for cheaper models up to 5 years for the premium rack mount systems. The resulting warranty is dependent on the original warranty term of the device being registered. 3. ส่งคำถามเกี่ยวกับความปลอดภัยหรือรายงานปัญหาด้านความปลอดภัยมายัง Synology Sep 11, 2023 · In the event of device malfunction, you can use the Synology product warranty service for replacement. End-of-Life products: Refer to the “DSM Update” column on Product Support Status page. Purchase 1 Synology On-Site Service with your Synology device to qualify for fast replacement in case of downtime and get a professional engineer to help you on your way. Take Control of Synology Services Find and manage your purchase history, add-on licenses, and remote access information. Thought I'd share here, since I know i had trouble figuring it out. com. Warranty or Post Warranty service for any Synology product can be obtained through any Computergate customer service centre for any type of Service. To use this service and file a support ticket, go to Support Center > Contact Support. Sep 11, 2023 · Each Synology product model has a specific warranty period. Synology Support Center is the knowledgeable resource that will support your Synology NAS issues for the length of the product warranty. The table below provides you an overview of the current support status of all our products and accessories, including DSM support status, technical support status and warranty. If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. Your Synology support is just a phone call away. Frequently asked questions about Extended Warranty - Synology Knowledge Center Extended Warranty Plus must be purchased within 90 days of the device purchase date or, if none is available, 180 days of the device manufacturing date. Synology will not provide complete product warranty or technical support if non-Synology memory modules are used for memory expansion. HAS5300 drives are backed by a 5-year limited warranty that includes technical support and hardware replacement services to maximize your return on investment. Read before starting a new support ticket: Synology may refuse to provide any warranty services, including but not limited to product repair, technical support, and product replacement as described in Section 3. With 60 bays in a 4U rackmount enclosure and support for up to 300 drives after expansion, the Synology HD6500 is the ideal high-density storage solution for large-scale warm and cold storage applications such as full system backups, video post-production, and large surveillance deployments. Synology ® introduces new extended warranty plan for longer, simpler, and more effective product support Bellevue, Wash—June 6, 2022—Synology recently announced the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement services. Check eligibility. Extended Warranty Plus must be purchased within 90 days of the device purchase date or, if none is available, 180 days of the device manufacturing date. We are here to help ensure and maintain optimal performance of your Synology Unified Controller. Extended Warranty Plus. A few days ago I tried to restore my new NAS from a backup in Active Backup for Business but ran into problems. From there you can determine roughly when is the NAS been deployed. Jun 27, 2024 · Click on Add Device on the upper-right corner to register your device to your Synology Account before proceeding to the next step. The starting date of the Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. OTHER SYNOLOGY SERVICES. https://account. I was struggling to figure out how to make a support ticket. 5-year warranty. Limited: If the operating system of your product has reached the End of Extended Life Phase, only basic consultation services will be provided (e. Officially, Synology NASes are supported for as long as your warranty. Nov 24, 2021 · Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need. , feature setup and operational guidance). Get help with technical issues, apply for Synology Replacement Service (SRS), and have your usage questions answered by our experts. Extra protection with Extended Warranty Plus. Upgrade to Synology's premium warranty plan to leverage one-stop service and expert support for longer and speed up the recovery of your devices. Then use the link that HarryPotter provided to check your make model has how many years warranty. Please visit this webpage to check the applicable warranty period for your device. Technical Support. Jun 5, 2023 · Short answer: Expect ~12 years of software support for your Synology NAS. We are here to help ensure and maintain optimal performance of your Synology NAS. 3 Warranty Support and Exclusive Remedy. 3 to any Product under any of the above situations. I try to resolve most issues with my NAS myself, but for some complex issues, I ask Synology Support for help. Nov 22, 2021 · Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need. In my experience so far, Synology's customer support center is very fast and excellent compared to other companies. lomttuz hhxnlx ytegk vbebt yizzi neyinq oasi sdxod orcr pxmfbqk